MediTelecare™ Executive Team
Our leadership team has an exceptional track record within the behavioral healthcare industry. However, they each also encompass qualities that matter to us: compassion for the patients we treat, commitment to delivering evidenced based medicine via the most current technology, and consistency in representing our mission, services, and customer support. Each member of our executive team contributes to the success and growth of MediTelecare™ , ensuring that we embody the high standards we expect of ourselves, and that we change the life of each patient who we treat.
Ed Mercadante, BSPharm, R.Ph., D.Sc.(Hon)
Chief Executive Officer
Ed Mercadante is the Chief Executive Officer of MediTelecare. Prior to founding MediTelecare, Ed served as the CEO of MedOptions. Ed provided strategic leadership for creating the MedOptions’ vision for servicing patients helping grow the company to become the National Leader in Behavioral Care to the Long Term Care industry. Ed is also a founder/investor in PursueCare a telehealth addiction treatment platform. He is also independently involved in Pharmacy and other health related businesses.
Through his experiences in delivering premier behavioral health services to over 1500 long term care facilities he recognized that there was significant shortage of quality care in rurally situated facilities. He founded MediTelecare to improve access to world class clinical services and to introduce new mobile telemedicine technologies to patients in these facilities.
Ed’s management focus is customer and patient centered. He believes that what MediTelecare does for its patients is relevant to their overall quality of life and MediTelecare should always be striving to improve, whether in its clinical services or technologies to create better patient outcomes.
Through his experiences in delivering premier behavioral health services to over 1500 long term care facilities he recognized that there was significant shortage of quality care in rurally situated facilities. He founded MediTelecare to improve access to world class clinical services and to introduce new mobile telemedicine technologies to patients in these facilities.
Ed’s management focus is customer and patient centered. He believes that what MediTelecare does for its patients is relevant to their overall quality of life and MediTelecare should always be striving to improve, whether in its clinical services or technologies to create better patient outcomes.
Donna Dooley
President & Chief Operating Officer
Donna Dooley is the President & Chief Operating Officer of MediTelecare. With a long career in healthcare administration and finance, Donna cares deeply about the mission of MediTelecare. She works hard to ensure that MediTelecare’s world-class clinicians get the support they need to provide the optimal level of care to patients, compassionate coordination with families and stellar service to the facility partners. Ms. Dooley has held non-clinical positions of increasing responsibility in health care organizations in a variety of areas including skilled nursing, mail service pharmacy and pharmacy benefit management, health plan management and geriatric behavioral health services.
A native Bostonian, Donna is an avid Red Sox fan. Her bucket list includes visits to every major league ballpark. She also enjoys golf, bowling and baseball. Ms. Dooley lives in southeastern Connecticut with her husband.
A native Bostonian, Donna is an avid Red Sox fan. Her bucket list includes visits to every major league ballpark. She also enjoys golf, bowling and baseball. Ms. Dooley lives in southeastern Connecticut with her husband.
Randy DioGuardi
Executive Vice President &
Chief Growth Officer
Randy DioGuardi is Executive Vice President & Chief Growth Officer of MediTelecare.
Mr. DioGuardi stands at the forefront of the fastest moving health care technology trend: Telehealth Services. Throughout his tenure Randy has built a reputation for developing cutting edge business strategies, incubating new clinical models, and building out telehealth specific programs. He joined Medoptions in 2015 to help integrate a successful telehealth model for Skilled and Assisted living facilities. Prior to that he has spent 6 years working within the federal government as a health systems specialist as a leader in the use of telemedicine and other telehealth strategies to improve the quality of veteran patient care.
After enormous industry growth and successful spinoff off Medoptions Connect to form Meditelecare Randy will help Meditelecare to set an industry standard of care.
Randy holds a MBA and bachelors degree in Management. He is also a veteran of the United States Air Force. Away from the office, Randy enjoys running, sailing, downhill skiing and spending time with his family.
Mr. DioGuardi stands at the forefront of the fastest moving health care technology trend: Telehealth Services. Throughout his tenure Randy has built a reputation for developing cutting edge business strategies, incubating new clinical models, and building out telehealth specific programs. He joined Medoptions in 2015 to help integrate a successful telehealth model for Skilled and Assisted living facilities. Prior to that he has spent 6 years working within the federal government as a health systems specialist as a leader in the use of telemedicine and other telehealth strategies to improve the quality of veteran patient care.
After enormous industry growth and successful spinoff off Medoptions Connect to form Meditelecare Randy will help Meditelecare to set an industry standard of care.
Randy holds a MBA and bachelors degree in Management. He is also a veteran of the United States Air Force. Away from the office, Randy enjoys running, sailing, downhill skiing and spending time with his family.
Bernadette Greatorex
Senior Vice President of Business Development and Customer Experience
Bernadette brings to this position nearly three decades of experience in the skilled nursing and health care arena. Prior to joining the MediTelecare team, she worked to lead key sales initiatives, resource planning, forecasting, and budgeting. She has also played an integral part in providing supervision to a National Sales Team, which included objective settings, performance management, hiring, training and coaching new employees.
Bernadette is very passionate about behavioral health, specifically Alzheimer’s Disease, and was a part of the launch, “Champions in the fight to end Alzheimer’s Women’s Campaign.” In her spare time, she enjoys boating with her family, spoiling her grandsons and letting her competitive spirit shine partaking in bootcamp and spinning classes.
Bernadette is very passionate about behavioral health, specifically Alzheimer’s Disease, and was a part of the launch, “Champions in the fight to end Alzheimer’s Women’s Campaign.” In her spare time, she enjoys boating with her family, spoiling her grandsons and letting her competitive spirit shine partaking in bootcamp and spinning classes.
Dr. Steven Powell, MD
Chief Medical Officer
Dr. Powell is currently the Chief Medical Officer for MediTelecare, providing behavioral health services to older adults. He is also the Chief Medical Officer for PursueCare, which offers addiction treatment across New England, the Chief Executive Officer for New England Medicine for four years, and the Chief Medical Officer for New London Hospital, a Dartmouth affiliate, for greater than six years. He graduated Suma Cum Laude from Clayton College and State University in Georgia with a Bachelor’s of Science in Integrative Studies. He earned his M.D. from Mercer University School of Medicine in Georgia and his M.P.H. in Health Policy and Clinical Practice from The Dartmouth Institute at Dartmouth College in New Hampshire.
Dr. Powell currently holds academic appointments in the Dartmouth system and has held faculty positions with Dartmouth Medical School as an Instructor in Psychiatry and as an Instructor with The Dartmouth Institute. He completed internships in Psychiatry and Internal Medicine, a combined residency in Internal Medicine and Psychiatry, a residency in Leadership Preventive Medicine, and was Chief Resident in Internal Medicine and Psychiatry at Dartmouth Hitchcock Medical Center. He is Board Certified in Addiction Medicine and Psychiatry, and he is a Fellow of the American Psychiatric Association. Dr. Powell is also a Certified Physician Executive through the American College of Physician Executives. Dr. Powell currently works clinically as an Internist and a Psychiatrist, with a focus on Addiction Medicine.
Dr. Powell currently holds academic appointments in the Dartmouth system and has held faculty positions with Dartmouth Medical School as an Instructor in Psychiatry and as an Instructor with The Dartmouth Institute. He completed internships in Psychiatry and Internal Medicine, a combined residency in Internal Medicine and Psychiatry, a residency in Leadership Preventive Medicine, and was Chief Resident in Internal Medicine and Psychiatry at Dartmouth Hitchcock Medical Center. He is Board Certified in Addiction Medicine and Psychiatry, and he is a Fellow of the American Psychiatric Association. Dr. Powell is also a Certified Physician Executive through the American College of Physician Executives. Dr. Powell currently works clinically as an Internist and a Psychiatrist, with a focus on Addiction Medicine.
Dr. Sherie Friedrich
Chief Psychology Officer
Dr. Friedrich completed her undergraduate studies in Psychology at the University of New Hampshire and received her Doctorate in Clinical Psychology from Antioch University. Her dissertation explored the topic of character formation, specific to the mother and infant child relationship. She completed an APA internship at Albert Einstein College of Medicine in NYC, working with adult patients on a long-term secure psychiatric unit. Additional training experiences include a formal Postdoctoral Fellowship at Seacoast Mental Health Center and a one-year advanced Psychotherapy Fellowship at Boston Psychoanalytic Institute. Her past work experiences have been in psychiatric hospitals, community mental health settings, and in private and group practice.
She has also worked as a psychological consultant conducting comprehensive evaluations for state and private institutions. Dr. Friedrich has a special interest in lifespan development and prior to joining the MedOptions team she was the Clinical Director at a child and family practice. She joined MedOptions nearly three years ago, starting as a consulting psychologist. Over the past year Dr. Friedrich has worked in the capacity of Clinical Director at MediTelecare, focusing on the growth and development of the Department of Psychology. Her clinical interests include ethics, the psychological implications of trauma, personality formation, group dynamics, and lifespan development. In her work she enjoys developing and fostering meaningful relationships both with her patients as well as with the facilities she serves.
She lives at home in NH with her husband Jesse and their two sons Julian and Quinn and a giant Great Dane. In her free time she loves camping, gardening, and baking.
She has also worked as a psychological consultant conducting comprehensive evaluations for state and private institutions. Dr. Friedrich has a special interest in lifespan development and prior to joining the MedOptions team she was the Clinical Director at a child and family practice. She joined MedOptions nearly three years ago, starting as a consulting psychologist. Over the past year Dr. Friedrich has worked in the capacity of Clinical Director at MediTelecare, focusing on the growth and development of the Department of Psychology. Her clinical interests include ethics, the psychological implications of trauma, personality formation, group dynamics, and lifespan development. In her work she enjoys developing and fostering meaningful relationships both with her patients as well as with the facilities she serves.
She lives at home in NH with her husband Jesse and their two sons Julian and Quinn and a giant Great Dane. In her free time she loves camping, gardening, and baking.
Dr. Jessica Badichek PharmD
Chief Informatics and Compliance Officer
Dr. Badichek completed her undergraduate studies at Fairfield University in CT and her Doctor of Pharmacy degree at the University of Sciences in Philadelphia. She has previously worked at Bryn Mawr Hospital in the greater Philadelphia area, ComprecareRx Pharmacy working with Opioid Use Disorder Patients and Arrow/Partners Long Term Care Pharmacy working with hospice and senior patients. She has significant experience and knowledge in all aspects of psycho-pharmacology and the use of psychotropic agents in geriatric populations.
She authored our comprehensive drug formulary and has been involved in creating Key Performance Reports for clinical prescribing and antipsychotic gradual dose reduction in SNF’s. She lives in Farmington CT with her husband Derek and their 2 cats.
She authored our comprehensive drug formulary and has been involved in creating Key Performance Reports for clinical prescribing and antipsychotic gradual dose reduction in SNF’s. She lives in Farmington CT with her husband Derek and their 2 cats.